To see if you are eligible for a financial assistance program, you will need to bring information with you the next time you come to the hospital or health center. This will make sure that all eligible household members are enrolled. To have your information checked, please meet with a Business Services Representative at one of the following Eligibility Centers.
- Business Office on the 1st floor of Parkland Hospital.
- Community Oriented Primary Care (COPC) your neighborhood health center.
- Eligibility Center at 4917 Harry Hines Blvd (next to the Parkland Prescription Center).
When you meet with a Business Services Representative, please bring the following information.
- Your Identification:
Photo ID such as your driver’s license, DPS-ID card, student or employee ID.
- Your Address:
Something with your current address such as your lease agreement, current utility bills or monthly Medicaid form.
- Your Income:
Last two payroll or unemployment check stubs, Social Security award letter, VA benefits or last years income tax return.
- Your Household:
Birth certificates/guardianship papers for all household members, or previous year’s income tax return.
To help you remember what to bring, download our Documentation Checklist: English, Spanish
When you bring your paperwork, we will determine what financial assistance program you may qualify for. If you do not bring your information, you will have to pay for non-emergency care and medicines when you see the doctor.
If you have any questions, please call our Customer Service Representatives at:
(214) 590-4900
8:00 AM – 4:30 PM
Monday – Friday
